FAQ
Frequently Asked Questions
What are your shipping options?
We offer standard and expedited shipping. Orders are typically processed within 1-2 business days.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in their original packaging.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.
Do you ship internationally?
No, we don’t currently offer that service unless your Skate shop, rink, or distributor partners with us. If you’re interested in partnering with us, you can send us your information and inquire about getting in touch by emailing info@monarch-skates.com.
How do I contact customer support?
You can reach us through our contact page or by emailing info@monarch-skates.com.
What type of skating can I do with the CR1 & CR5?
The CR1 is an excellent choice for various skating activities, including Roller Derby, recreational skating, rink skating, speed skating, fitness skating, and as an entry-level option for mid-level or advanced derby and jam skating.
What type of skating can I do with the CR20?
Recreational Skating’s CR20 is an ideal choice for outdoor freestyle jam skating at the rink. It offers comfort for skaters seeking a great boot at an affordable price.
How do CR1 or CR5 skates fit and size?
They provide a snug fit for control and stability, usually matching your regular shoe size or a half size down for optimal performance. For more information visit our Monarch Sizing Chart.
How comfortable are the CR1 or CR5 skates?
The CR1 and CR5 feature a premium microfiber liner designed for comfort, a secure fit, and lasting performance. Its textured surface helps reduce foot movement for improved responsiveness and control, while its wear-resistant and moisture-managing properties help keep feet comfortable during intense skating sessions.
How comfortable are the CR20 skates?
These skates, just like a sneaker shoe, are incredibly comfortable and well-padded, making them ideal for skaters who want to have long skating sessions.
Should I upgrade any parts?
Skaters may later upgrade their plates for optimal performance. We recommend to upgrading to our Roller Derby Elite magnesium plates as these are long lasting plates and for a great price!
Can I use CR1 or CR5 skates outdoors?
Yes. The CR1 and CR5 are suitable for smooth pavement and paved paths. To help protect your investment and preserve the finish of your boots, we recommend pairing them with a toe guard available in our site. Because the boots feature a premium vegan construction rather than traditional leather, a toe guard provides an added layer of protection against surface friction and wear over time.